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Returns & Cancellations Policy on Returns We take great pride in our products and want you to be happy with your purchase. If you experience a problem with your order, please contact us by email at service@custompaperweights.com. Due to the custom nature of our products, we do not offer refunds. Cancellation Policy An order cannot be canceled once the proof has been approved. If you'd like to cancel your order prior to approving your proof, please notify us by email at service@custompaperweights.com. A $15.00 cancellation fee will apply. The cost of a physical proof is non-refundable once the proof has been shipped. |