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The Ordering Process

PhotoWeights makes it easy to order custom paperweights for your shop, organization, business, or event.  Whether your artwork is ready to go, or you need a little help creating a layout, our goal is to help you achieve a paperweight design you'll love.

If you haven't ordered from us before, here's some information to get you familiar with the order process.

THE PROCESS

Select a Paperweight Style

The best place to start is our [online catalog] where you can view our selection of paperweight styles.  We recommend selecting a paperweight that will best frame the shape of your photograph or artwork (oval, rectangle, or round).  If you need help choosing the right style, please let us know.  We're more than happy to help.

If you would like more information on any of the paperweights featured in our catalog, just click an image from the catalog for that item's product page.

Add an Item to Your Cart

Once you've decided on a paperweight style, you can place an order from that item's product page.

All the details for your custom order may be entered under "Choose Options" on the product page.  Here you can easily upload your image file(s), enter text, specify a font, and provide special instructions for us to follow.

After this information has been entered, enter the quantity of paperweights you would like to order in the designated box and click the "Add to Cart" button.  (A one-time Artwork Setup Fee in the amount of $9.95 will be applied to your order.)

Complete Your Order

When you're ready to order, click the brown circle in the top-right corner of our site to proceed to checkout.  Follow the instructions to finalize your order.

Artwork Proof

After your order is received, we'll use your image file(s) and other details to create an Artist Proof that will be emailed to you within one business day.  The Artist Proof will include one or more layouts of your design within a frame that's size of your paperweight's display area.

If you would like to make any changes to your design, we'll gladly provide up to two sets of minor adjustments.  Additional revisions may involve an added fee.

Production Time

Once your Artwork Proof has been approved, please allow 3-5 business days for your order to ship.  Orders that include 25 or more paperweights may take longer for us to produce.


QUALITY & DETAIL

Each custom paperweight produced by our studio is handcrafted in the United States and made of clear, brilliant glass.

Because we handle all the personalization work in-house, from design to printing and finishing, we maintain a hands-on approach to quality at each step.  This helps ensure our customers are delighted with their orders.


PACKAGING

Each custom paperweight will be wrapped in white tissue and placed in a white gift box.


ARTWORK

Copyright Policy


By providing PhotoWeights with your artwork file(s) through our website or through email, you certify that you are either the creator or owner of the images you provide, and that you have all required permissions for copying, printing, and the creation of merchandise.  PhotoWeights reserves the right to refuse artwork that appears to be copyrighted material, including images of celebrities.

Accepted Files

We accept the following file types: .JPG, .GIF, .PNG

Image Quality

The quality of your printed artwork will depend upon the quality of the image file you provide.  We recommend providing images that are a minimum 200 dpi and at least twice the size of your paperweight's display area.  If you're not certain if your image file meets these specifications, just send us what you have.  We'll let you know if there are any issues.

Uploading Your Files

Your file(s) may be uploaded directly from the product pages throughout our website.  You can upload up to two images with your order.